January 2009 Archive Page 2

I forgot to remember that: 8 copywriting basics

Just a few copywriting basics that we all need reminded of from time to time:

  1. When you start writing, don’t sweat the small stuff … think big picture first.
  2. Practice … the more  you write, the better you write.
  3. Break the “writing rules” … just say it.
  4. Be yourself … until then, imitate someone else.
  5. Get inspired … start and use a swipe file.
  6. Write visually … use subheads, bullet points and lists.
  7. Change your viewpoint … look for the non-obvious.
  8. Stay focused … ask “What’s the point?” continually.
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Out with the old, in with the review: The one thing your copy needs from you right now

Birthdays, anniversaries, the start of a new semester or school year, and, of course, the beginning of a new calendar year are milestones in which many of us like to reflect, renew and recommit.

In addition to (or instead of) the usual lose weight, get organized, save money and spend more time with family resolutions, I’m asking you to make another equally serious commitment … this time to your copy.

Yep, your copy deserves a piece of you this year.

When’s the last time you reviewed your online privacy policy, your capabilities brochure or your signature speech? Do you have a copy review schedule? Have you dedicated resources to maintaining fresh content?

Resolve right now to ditch the “write-it-and-forget-it” mentality of yore (which, btw, in the Information Age is last year, last month or even last week) and the “we’ve-always-done-it-this-way” thinking.

I recently challenged one of my local television news stations via Twitter.com to stop the inane, useless teasers and start giving us real news, even in :10 soundbites. With a mobile phone, laptop or PSP I can jump online and get the news instead of waiting until “at 11.” C’mon. Gimme something now and promise something for later that will make me want to tune in. I’m not waiting to hear you tell me something I already read online, via a tweet or from a text message.

Don’t be guilty of what the entire news industry is guilty of — not keeping up with the way consumers demand their information be delivered.

Let me get you started. Say this out loud:

  • I own responsibility for my copy.
  • I commit to serving my customers/clients/audience/employees current information.
  • Nothing is more valuable to me than providing current, credible, dynamic content.
  • I will make a planned, intentional and strategic effort to update my copy and my copy practices.
  • I will budget appropriate resources (time, money, staffing) to creating and maintaining amazing content both online and off

Cheers to you! You’ve taken the first, most difficult step toward creating a copy strategy that will serve you, your business and your customers well this year.

And while you’re at it, check out Guy Kawasaki’s post on the Amex Open Forum. He gives a quick-hit list of to-dos for small businesses; but his ideas translate well for any size business.

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What words are you banishing for the new year?

Each year, Lake Superior State University publishes its “Banished Words” list. Not surprisingly the words “green” and “maverick” made the cut for 2009, as did “staycation.” (Perhaps that one belongs on the dumbest-ever words list!)

But what tired, overused words should you banish this year?

Not sure?

  • Read through your marcom materials and highlight the redundancies, then banish them for at least part of the year.
  • Create a substitution list that has alternate words and phrases for the banished words.
  • Ask an impartial observer to review your copy and identify words with banishment potential.
  • Hire someone to refresh your copy.

Here are a few I’d like to see make everyone’s banished words list:

  • workplace of choice
  • outsourced
  • bandwidth
  • outside the box
  • bulletize
  • warm fuzzy
  • paradigm shift
  • emotional quotient
  • at the end of the day
  • core competencies
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