Carly Fiorina and my blog revolution

blogging, effective communication

My schedule got all wonky today. An old/new client postponed a meeting and a rush project came to a screeching halt (for the moment). I don’t mind. I always have plenty of projects going on and appreciate the opportunity to pick the one I feel like working on vs. the one on deadline.

While working a bit on my home-study web content/copywriting course, I got to the part about generating ideas. That led me to start a blog post about finding content in the everyday, which led me to thinking about blogs I like and why, which led me to revising my original post to the one you’re reading now.

Whew. A bit circuitous, but that’s how ideas work most times.

And it proves my point, which is that by writing about something very ordinary that happened to me (working a blog post), I can share an idea that may prove helpful to you (write about your everyday life no matter who you are or what your blog is about).

My favorite bloggers do just that. Leo Babauta, Brian Clark and Alaina Sheer continually, constantly and consistently write stuff worth reading because they write about their lives and how it relates to you and to me.

Business and political blogs, on the other hand, have a tendency to slog, drone and drag their way through post after post with a self-serving agenda.

Who wants to read that?

So I propose a business and political blog revolution.

I propose that business and political bloggers (CEOs, politicians, their ghostwriters and the like) stop writing about their business or agenda — and start writing about their life and the application of it to the rest of us.

Wouldn’t it be more interesting to read about Carly Fiorina the woman on the campaign trail than to read a deadly, dull post that goes something like this: “During this morning’s event, Fiorina rode in a parade vehicle alongside Huntington Beach City Councilman Gil Coerper; Councilman Coerper’s son, Major Michael Coerper …”

Oh, joy and rapture. Carly road in a parade vehicle. (Who even talks like that?)

Instead, do what Carly doesn’t do and use your blog to let people live inside your world (at least part of it for a little while).

Tell us something personal and meaningful and then make a point about it.

Let us get to know you, the person with ideas — instead force-feeding us the prim, proper and staid persona you want to project.

Agree or disagree?

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Being me

blogging, effective communication, miscellaneous, writing

I spend a lot of time on this blog talking about writing and communicating and all that. It’s what I do.

I love it, of course. And you, dear readers, seem to like it too. (Thank you.)

But sometimes I don’t wanna come up with another post titled “3 tips for better communication” or “How to write faster and better.”

Sometimes.
I just.
Wanna.
Write.
About.
Something else.

Sometimes I just wanna share my ideas, thoughts, opinions and experiences.

About nothing.
About me.
About life.

And life is a series of planned and unplanned conversations. Of good communication. Of bad. Of humor. Of sadness. Of humanity.

And so, that’s what I’m gonna do. Inspired by Christine, modeled by Dawn and informed by Alaina, I’m going to start writing about all kinds of things here.

I hope you like the change.

I know I do.

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The Second Habit of Highly Effective Communicators

effective communication

Here’s another installment in my continuing my series on the 7 Habits of Highly Effective Communicators.

HABIT 2: BEGIN WITH THE END IN MIND
Know what you want to say and what point you’re trying to make before you communicate it. Begin with the End in Mind means to make a conscious effort to visualize what you’re trying to communicate and how you’d like it to be received. It means spending time collecting your thoughts before communicating and envisioning the gist of your message.

How to incorporate it:
One of the best ways to do this is to create what I call “one sentence to clarity.” It means stepping back, either literally or figuratively, from the words to create a single-topic sentence that quickly, clearly and succinctly explains what you’re trying to communicate. Create a headline, if you will, that will help you keep your message and thoughts on track and, consequently, make it easier for your listener or reader to understand. For example, my one sentence to clarity for this blog post might be: “Give my readers practical steps for better communication based on Stephen Covey’s Seven Habits book.”

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The Search for Relevant Content – Part 4

content, effective communication, marketing, web copy

After a short spring break, I’m back today to continue my series on relevant content.

Let’s take a closer look at the second of my four characteristics of relevant content: timely.

There are plenty among us who subscribe to the belief that, when it comes to content, “once done, always done.” By this I mean they seem to think that creating content and posting it for all eternity is a good idea. I suspect that’s because they think of content as a one-time investment.

Wrong. I’m here to debunk that myth.

In order for content to be relevant (remember that relevant means meaningful, memorable and useful), it also must be fluid. It must change and grow and expand and shrink and live and breathe and … well, you get the idea. As I’ve said, people change and so should the content that’s geared toward those very same people.

Even content that’s relatively “static” — meaning the facts don’t really change – should still get a refresh now and then. Trust me, there’s more than one way to tell your “About Us” story.  A good writer can write it 15 or 100 different ways.

So, for the sake of argument, let’s just say that there is no need to keep content timely. What might that look like to a site visitor?

Well, a first-time visitor will likely not notice anything. But a repeat visitor, well, that’s a different animal altogether. They will notice same-old, same-old content. And because they look to you to be the expert in whatever field, industry or service you provide, you’ll look like a yam-head if you don’t. (And nobody wants that!)

By not refreshing your content, you’re essentially telling your site visitors that you know all there is to know and that there’s absolutely nothing new to know — or to share. That kind of thinking, I believe, is dangerous. It leads to your customers and potential customers thinking you’re out of touch or worse, not credible.

Blogs and social media are so popular, in part, because they provide fresh and TIMELY information. Not only do people want the latest and greatest news, product information, opinions and more, they EXPECT and DEMAND it.

Now it’s up to you to give it to them.

How, then, do you keep your content timely? Here’s my 3-step plan:

1. Dedicate resources. Everyone in the company ought to be charged with keeping up with trends and writing about them. Have an in-house or freelance writer/editor use their findings to create web copy, sales literature, marcom, etc.

2. Create a content strategy. Decide who does what, when, and why. How will you manage content, archive it and how often and when will you update it? All of this should be part of your content strategy.

3. Although this is an extension of my point above, I want to call it out special just in case you skip step #2. Conduct a yearly audit and refresh (minimum). Schedule time for your dedicated resource(s) to review content and revise it. Create a timeline and stick to it.

Remember, timely content is relevant content and it’s part of what will keep you relevant to your customers, readers, clients, whomever. It’s an opportunity to differentiate, to serve and to lead.

P.S. Here’s a link to a related post on making a commitment to your copy: http://www.janodaniel.com/blog/2009/01/old-new/.

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