The Third Habit of Highly Effective Communicators

effective communication June 1st, 2009

Here’s another installment in my continuing my series on the 7 Habits of Highly Effective Communicators.

HABIT 3: PUT FIRST THINGS FIRST
This, says Covey, is where Habit 1 and Habit 2 come together. For effective communication, Habit 3 is focusing on the highest priorities — both yours and your listener/reader. Decide what is most important to communicate and spend your time saying only what needs to be said.

How to incorporate it:
Create a down-and-dirty outline by jotting down a few bullet points that relate to your topic. (Hint: Your topic is your one sentence to clarity from Habit 2.) If you’re having a conversation, obviously you won’t want to stop and create a written outline, but you can make a quick mental note of the three most important details. Share only what’s necessary at the time. Think you need to share more? Choose wisely or else you may become like the person who focuses on the most minute, irrelevant detail, such as, “There was this time I was at the store. Was it Kroger? No, it must have been Giant Eagle. No, no, it was Meijer. No, wait a minute, I’m pretty sure it was Kroger …” Nip off-topic thinking, speaking and writing in the bud. Focus instead on the top three, highest priority points. Your listeners/readers will thank you.

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The Second Habit of Highly Effective Communicators

effective communication May 26th, 2009

Here’s another installment in my continuing my series on the 7 Habits of Highly Effective Communicators.

HABIT 2: BEGIN WITH THE END IN MIND
Know what you want to say and what point you’re trying to make before you communicate it. Begin with the End in Mind means to make a conscious effort to visualize what you’re trying to communicate and how you’d like it to be received. It means spending time collecting your thoughts before communicating and envisioning the gist of your message.

How to incorporate it:
One of the best ways to do this is to create what I call “one sentence to clarity.” It means stepping back, either literally or figuratively, from the words to create a single-topic sentence that quickly, clearly and succinctly explains what you’re trying to communicate. Create a headline, if you will, that will help you keep your message and thoughts on track and, consequently, make it easier for your listener or reader to understand. For example, my one sentence to clarity for this blog post might be: “Give my readers practical steps for better communication based on Stephen Covey’s Seven Habits book.”

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