10 Secrets to Great Copy

marketing, web copy, writing March 10th, 2009

Stuck when writing your blog, ezine or web site content? Don’t know how to write? Don’t like the way you write? Or simply hate to write?

Learn my copywriting shortcuts in a free, one-hour teleseminar. During the call, Meredith Liepelt of Rich Life Marketing and I will discuss common copywriting mistakes and 10 Secrets to Great Web Copy.

Participants will leave this call armed with ideas and tactics for writing concisely, clearly and conversationally — without tearing their hair out.

This session includes time for questions and answers, and is geared toward solopreneurs who need to write as part of marketing their business.

No registration required.
Conference Dial-in Number: (218) 844-8230
Participant Access Code: 801756#

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Can your web site visitors find you?

content, effective communication, resource, web copy January 28th, 2009

For many, many reasons, I’m an unabashed fan of publicity guru Marcia Yudkin. And, because I’m an affiliate of hers, I have access to some of her resources to share with my readers.

So, today, I’m making Marcia Yudkin my guest blogger and reprinting (with permission, of course) this article. (Be sure to check out the link at the bottom of the article for information about a very special report.)

Location, Location: Geography in Web Marketing and SEO
by Marcia Yudkin

When you’re hunting online for a roofer, bicycle repair shop or optometrist, one of the first screening criteria you use when looking at web sites is “Are they nearby?” You want that question answered in the first five seconds after landing on a company’s site.

Sounds obvious, right? Yet during my judging of sites for the Webby Awards this year (my eighth time), failing to state clearly and prominently where the business operates is a common error, made by architectural firms, real estate developers, a one-state restaurant directory, a regional chain of hospitals, environmental engineers and others.

If you work nationally or internationally, web visitors might not realize that unless you say something like “From our headquarters in St. Cloud, Minnesota, we work with clients throughout North America and Europe.” Or, “Thanks to telephone conference calls and web-based collaboration tools, we can serve you regardless of where you live.”

Specifying your location and service area also helps you rank higher when shoppers search for a provider via geographical words. When you have a location-relevant business, don’t use only one geographical phrase, use many of them.

For instance, let’s suppose you have a pest-control business in Milford, Connecticut and serve customers within a 20-mile radius of your headquarters. One option that would help you come up in web searches would be to list all the towns you service. You could place such a list in a sidebar column and introduce it with “Getting rid of bugs and rodents in…”

Besides naming towns where you operate, you should think of general terms for your area, including the name of the county, the nearest big city, town neighborhoods and any local nicknames for your surroundings, so that you incorporate phrases like “Greater New Haven,” “New Haven area,” “New Haven suburbs” and “Naugatuck Valley.”

Where should you insert your location terms when location is central to your business? Always insert your most important location term in at least these four places: 1)Your graphical top banner. This is the picture that appears not only on top of your home page but also on top of major every page of your site. 2) Your page title. This is the wording that shows up in the upper left corner of your visitor’s browser. 3) Along the bottom of every page (designers call this the “footer”) along with your telephone number. 4) On the Contact page.

In addition, search engine optimization experts recommend you include location words: 5) In the alt-tag for the site’s top banner. The alt-tag is the little label that shows up when a user puts their mouse over an image. 6) In alt-tags for other graphics and photos included in the site. 7) Wherever appropriate, in photo captions. A caption is the line or two below a photo that identifies what’s in it.

Finally, try to include at least your most important geographical term in page headlines and subheads. These should be coded with the html command “h1” and “h2,” respectively.

By taking these measures, you maximize the chances that people looking for what you sell where you sell it can find you online. You also maximize the chances that when they reach your site, they realize quickly that you operate in the area they’re searching for. You then have the opportunity to turn your web site visitor into a customer.

Marcia Yudkin is the author of 11 books and publisher of the popular newsletter, The Marketing Minute. Ideas and techniques for getting found in geographical searches are part of her report, “Do-It-Yourself SEO: 16 Simple Tweaks That Increase Search Engine Traffic to Your Site.” It’s easy to follow and just $29.95: http://www.1automationwiz.com/app/?Clk=2705549

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A Simple, Yet Powerful Writing Shortcut

content, shortcuts, web copy, writing January 26th, 2009

Surely you’ve heard of “low-hanging fruit.” Somebody invariably says it in a planning meeting … “What’s the low-hanging fruit?” meaning what opportunity is there to achieve/complete/do something quickly and easily that will have a positive payoff.

I use this same principle when approaching web copy. Working from a site map (and if you’re not using an information architect or IA, you’re nuts, plain and simple), I NEVER start with the home page; rather, I start with the low-hanging fruit.

I’ll write the Contact Us page and the About Us section first. Why? Because they’re usually simple, straightforward and an easy way to get me in the mindset and find the voice and tone of the company or brand. Only after I’ve built some momentum do I tackle other, more challenging pages.

There’s also something encouraging and freeing about checking off three, four or five pages of copy. And every time I share this tip in my workshop, people go nuts.

That’s the beauty of a simple, but powerful solution.

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What Red Lobster’s tartar sauce, content, Flash and me have to do with your web site

content, effective communication, marketing, web copy, writing January 19th, 2009

Over the weekend I was looking for a “copycat” recipe for Red Lobster’s tartar sauce. My husband likes it. I like it. Besides, the tartar sauce in our fridge was dated ‘07. Ewww!

But because many brands still close themselves off from their audiences (whatcha scared of — or hiding, Mr. Big Brand?), I did not want to get my hopes up that Red Lobster would actually post their recipe on their site.

Imagine my surprise, though, when I input the search phrase “red lobster tartar sauce recipe” into Google. Though they weren’t the first search result (ooooh, aahhh) Red Lobster did come in quite respectably above-the-fold.

And, their meta description provided this fabulous and tantalizing copy: “If you are looking for a creamy delicious tartar sauce recipe Red Lobster is the place to find it. There are also recipes for many of your favorite seafood …”

Jackpot!

Or was it ? …

Wanting THE recipe from THE source, I clicked in. Okay, so I didn’t get the recipe right away but they did have a link to “Recipe Box.”

Okay, one more click. No problem.

Click.

BIG problem.

Enormous, slow-loading Flash download of fancy Chef’s Kitchen with no recipe in site.

Experiential? Yes. Tartar sauce recipe? No. Not that I could find.

I won’t discuss the pros and cons of Flash here; but I will say that I just wanted some simple, straightforward content that I felt, as a customer, I deserved.

They promised it. They should have delivered it.

Lesson learned for you? Make sure your content helps pay off your site visitor’s expectations.

Oh, and we had pizza instead of seafood. Still looking for the genuine Red Lobster tartar sauce recipe if anyone has it.

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