Corporate storytelling: why you need it

effective communication, marketing March 8th, 2010

Creating a visual image through words while connecting with your audience on a real and personal level is what storytelling is all about.

And storytelling is not only possible in business … it’s desirable.

Using interesting and honest details to provide the who, what, when, where, why and how of your company, product or service will make your story worth listening to.

Stuck telling your story? Start by telling it to a friend, colleague or coworker. Pretend you’re trying to entertain someone at a party. Say what you really want to say rather than what you think you should say (or what your legal department or boss would like you to say).

Record your story and then transcribe it to use as your first draft.

Remember, it doesn’t matter how you get to the story – only THAT you get to it.

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Quick fixes for irksome, annoying and monotonous writing

writing February 17th, 2010

We’re being blasted by record snowfall. Hour after hour. Day after day. Inches and inches of snow. Thigh-high snow. Unrelenting, never-ending snow.

It is irksome, annoying and monotonous.

And there’s nothing I can do about it.

But irksome, annoying and monotonous copy? Well, that’s something that can be helped.

Here’s how:

~ Vary sentence length.

~ Use active voice.

~ Choose highly descriptive words.

~ Eliminate redundancies.

~ Create logical paragraph transitions.

~ Start some sentences with verbs, some with nouns.

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How’s your communication? Do a reality check.

writing February 9th, 2010

Thanks to the digital age, all of us are communicators of one kind or another. So let’s make sure we’re doing it right.

When it comes to communication, how well do you fare — compared to my five best practices?

1. Before you start writing (yes, even an email), do you pause to think about your intended audience?

If so, give yourself 1 point. Give yourself an extra point if you’re able to describe your audience in a sentence like this: “This email is going to my subscribers who are short on time and need practical tips for writing better and faster.”

Points _____

2. Using one to two sentences, can you synopsize your message?

If so, give yourself 2 points. If it takes three or more sentences, give yourself 1 point. If you can’t do it, take 0 points.

3. Is your message easy to understand? Hint: Ask someone to read what you wrote and then briefly tell you what it said. If they can do it easily, give yourself 2 points. If it’s more difficult, give yourself 1 point. If they really have trouble, take 0 points.

Points _____

4. Have you used jargon, misspelled words, convoluted sentences, misplaced modifiers, bad grammar and the like?

Nope? Give yourself 1 point. If you don’t know what I’m talking about, give yourself 0 and contact me.

Points _____

5. Do you have a clear call-to-action? In other words, does your reader know what you want them to do with the information you’ve given them?

1 point if you have a CTA, 0 if you don’t.

Points _____

How’d you fare?

7-8 points – Well done! You’re a credible communicator.

5-6 points – Very nice. You’re better than average.

3-4 points – Not bad. A little work and you could create more credible communication.

0-2 – Sorry, but you’re a serious slacker. Time to make some improvements.

Just remember my 5 best practices for better communication:

1. Think about your audience.
2. Know what you want to say.
3. Simplify your message.
4. Watch for grammar mistakes and spelling errors.
5. Include a clear call-to-action.

Where do you fall short?

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The world’s best writing tip

miscellaneous, writing February 4th, 2010

I didn’t invent it, of course, but I have been practicing it of late. What? The world’s best writing tip: Butt in chair.

Sure, I’ve heard it before but with my current workload (thanks, clients!), the only way to keep all the balls in the air and projects moving forward is to start cranking out copy.

And that requires putting my behind in the chair at my desk in front of my computer and getting things done. Not emailing, tweeting or posting my status. (During writing time, at least.)

It’s hard to sit still. But when I do, the words come. The type goes on the page. The copy gets done. The client is happy. And, frankly, so am I.

What’s stopping you from butt-in-chair-writing?

No ideas? Write about it. Too many ideas? Write about it. Not sure what to write? Write about it.

The point is to just sit and write for a period of time with no distractions. Set a timer if you have to. Reward yourself at the end of 30 minutes. Whatever it takes. I promise you will be more productive. I know I am.

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